Are you looking to fulfill some hours for a class assignment or Community Service? Are you a group looking for a day project? Are you an individual trying to get involved and make a difference? Have you been court ordered to volunteer?

Volunteers are paramount to the success of Winona Volunteer Services. We depend on a broad base of community support doing a variety of tasks, working together, providing that personal touch, to ensure we meet our program goals and agency mission.

The Food Shelf, the Clothes Shop and delivering Home Delivered Meals are the three main program areas where volunteers are placed.

Depending on your availability and your level of commitment we may have a job that’s just right for you. We need volunteers who are willing to take on one shift for at least a year and we also need volunteers who are willing to do a job for just a few hours.

And don’t be fooled by our name, Winona Volunteer Services. We are not a volunteer resource center, and we do not place volunteers in positions for other organizations around the community. We recruit and train volunteers to perform specific tasks that support our mission and help our customers.

Volunteer Today!
FAQs
Volunteers

Steps to Volunteer

  • Step 1: View all current volunteer opportunities by reading the position descriptions to determine your area of interest.

  • Step 2: Complete the Volunteer Interest Form online then hit the submit button when completed.

  • Step 3: Sign up for an orientation date and attend the WVS orientation. This orientation lasts about an hour long and gives you knowledge and an overview of WVS. You will receive an email confirmation once you have selected an orientation date.

  • Step 4: After the orientation session, connect with the volunteer coordinator to schedule a placement interview. Attend your placement interview. Bring your schedule and knowledge of your availability for volunteering.
  • Step 5: After the discussion, the Volunteer Coordinator may accept or deny your application to volunteer. You should receive a response within 3 business day. If your application is denied we will contact you to let you know the reason for denial.
  • Step 6: If your application is accepted, the Volunteer Coordinator will set your schedule to start on the job training.

Food Program

Volunteer Job Descriptions

Purpose
To greet client at door and check client’s card to verify eligibility.

Time Commitment
1 three to four hour shift, once a week

Location
402 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
– Welcomes clients
– Identifies valid and invalid Supplemental Food Shelf cards
– Provides process if invalid card
– Monitors who comes into the Supplemental Food Shelf
– Keeps carts orderly
– Follow food shelf policies and procedures
– Attend regular meetings

Qualifications
– Authorized for Zone 1 (pass the SFS card test, fluent in card reading)
– Able to stand and lift 10 pounds
– Able to work with a diverse clientele
– Maintain confidentiality.

Benefits
– Be part of a team
– Meet new people
– Provide food to those in need
– Enjoy special volunteer events

Confidentiality
Volunteers will be asked to sign a confidentiality agreement. Volunteers are expected to honor the privacy of all clients

Purpose
To provide excellent customer service by engaging with clients.

Time Commitment
1 three to four hour shift, once a week

Location
402 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
– Assist shoppers with food items
– Help shoppers understand item counts and limits
– Offer recipe ideas
– Open and break down cases, discard cardboard and plastic
– Follow food shelf policies and procedures
– Attend regular meetings

Qualifications
– Knowledge of items and item limits
– Ability to approve items in cart before checkout
– Able to stand and lift 10 pounds
– Able to work with a diverse clientele
– Maintain confidentiality.

Benefits
– Be part of a team
– Meet new people
– Provide food to those in need
– Enjoy special volunteer events

Confidentiality
Volunteers will be asked to sign a confidentiality agreement. Volunteers are expected to honor the privacy of all clients

Purpose
To record client’s data and food weight in our database at time of visit.

Time Commitment
1 four hour shift, once a week

Location
402 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
– Confirm clients limited food items
– Enter client data and food weight
– Ask shopper to enter and exit scale and move towards the bagging stations
– Follow food shelf policies and procedures
– Attend regular meetings

Qualifications
– Trained and authorized on database
– Ability to count and record weights and numbers accurately
– Able to stand and lift 10 pounds
– Able to work with a diverse clientele
– Maintain confidentiality.

Benefits
– Be part of a team
– Meet new people
– Provide food to those in need
– Enjoy special volunteer events

Confidentiality
Volunteers will be asked to sign a confidentiality agreement. Volunteers are expected to honor the privacy of all clients

Purpose
To help clients bag groceries and assist with carrying to their cars.

Time Commitment
1 four hour shift, once a week

Location
402 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
– Assist shoppers with bagging groceries
– Maintain packing area by keeping bags and boxes neat and orderly
– Offers calendars to clients
– Assist clients with carrying groceries to car
– Follow food shelf policies and procedures
– Attend regular meetings

Qualifications
– Trained in bagging
– Able to stand and lift 30 pounds
– Able to work with a diverse clientele and maintain confidentiality

Benefits
– Be part of a team
– Meet new people
– Provide food to those in need
– Enjoy special volunteer events

Confidentiality
Volunteers will be asked to sign a confidentiality agreement. Volunteers are expected to honor the privacy of all clients

This position requires a background check.

Purpose
Deliver meals to homebound and convalescing clients or those unable to cook for themselves

Time Commitment
Approximately one hour, once a week, for at least one year

Location
Meals are delivered throughout the Winona and Goodview area

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
Volunteers pick up coolers with meals at Steak Shop between 10:30AM-10:45AM, deliver one route according to HDM guidelines and return empty coolers & route sheet folder to Steak Shop. Attends regular meetings and maintains contact with Volunteer Coordinator and staff

Qualifications
Licensed driver with current insurance & reliable vehicle. Ability to manage up to 4 coolers, pass background check

Benefits
Be part of a team of drivers providing nutritious meals and a friendly smile to home-bound clients. Enjoy special volunteer events.

Confidentiality
Volunteers will be asked to sign a confidentiality agreement.

Purpose
To make sure food deliveries and donations are processed, displayed, and available for the shoppers in a clean and orderly environment

Time Commitment
8AM-1PM, one day every week

Location
402 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
Will vary but may include weighing, logging, and stocking food donations; stock walk-in freezer and cooler; sweeping and general janitorial duties, breaking down cardboard boxes

Qualifications
Ability to lift up to 50 pounds. Ability to multi-task, be flexible as additional tasks arise, able to work with a diverse clientele

Benefits
Be part of a team, meet new people, help create a quality environment for those in need to shop.

Confidentiality
Volunteers will be asked to sign a confidentiality agreement; Volunteers are expected to honor the privacy of all clients

Purpose
Assist with Holiday Food Drives such as the 10 Days of Giving

Commitment
1 – 4 hours depending on the job

Location
402 East 2nd Street

Trained and supervised by
Either the Volunteer Coordinator or project manager in charge of the volunteers will train you according to your task

Responsibilities
Assisting with sorting and stocking food

Qualifications
Varies

Benefits
Be part of a team, meet new people & help those in need
Confidentiality Volunteers are expected to honor the privacy of all clients

Purpose
Assist with Holiday Projects such as the Easter Dinner

Commitment
1 – 4 hours depending on the job

Location
Varies

Trained and supervised by
Either the Volunteer Coordinator or project manager in charge of the volunteers will train you according to your task

Responsibilities
Assisting with Seasonal Holiday food, gifts and community meals projects

Qualifications
Varies

Benefits
Be part of a team, meet new people & help those in need

Confidentiality
Volunteers are expected to honor the privacy of all clients

Clothes Shop

Volunteer Job Descriptions

This position requires a background check.
This position requires a minimum of a one year commitment.

Purpose
To ring up customer sales and assist with maintaining a neat and organized store.

Time Commitment
1 four hour shift once a week, for at least one year

Location
416 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
Volunteer will ring up purchases on iPad, assist in maintaining shop floor, attend regular meetings, maintain contact with Volunteer Coordinator

Qualifications
Able to learn simple iPad operations, provide customer service to shoppers, able to work with a diverse clientele & pass background check

Benefits
Be part of a team, meet new people, help create revenue that supports services provided by the agency, enjoy special volunteer events

Confidentiality
Volunteers will be asked to sign a confidentiality agreement; Volunteers are expected to honor the privacy of all clients

Requirements
Complete a background check

Purpose
Sort through donations & hang the best clothing donations for re-sale

Time Commitment
1 four hour shift, once a week

Location
416 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
Volunteer will sort donations, assist in maintaining clothing racks on shop floor, attend regular meetings, maintain contact with Volunteer Coordinator

Qualifications
Able to lift 25 pounds, possess attention to detail, able to work with a diverse team

Benefits
Be part of a team, meet new people, enjoy special volunteer events

Confidentiality
Volunteers will be asked to sign a confidentiality agreement. Volunteers are expected to honor the privacy of all shoppers, clients and other volunteers.

Purpose
To assist donors with their clothing and food donations and maintain a clean and organized donation area

Time Commitment
1 four hour shift, once a week

Location
416 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
Volunteer will accept appropriate donations, assist donors with unloading items as needed, separate clothing, non-clothing and food items, offer tax sheet, provide excellent customer service, attend regular meetings, assist in maintaining a clean and organized working environment and other essential duties as specified.

Qualifications
Able to lift 25 pounds, to work with the public and other volunteers, provide excellent customer service, and follow approved policies and procedures as noted in The Clothes Shop handbook.

Benefits
Be part of a team, meet new people, help raise revenue that supports services provided by the agency, and enjoy special volunteer events.

Confidentiality
Volunteers will be asked to sign a confidentiality agreement. Volunteers are expected to honor the privacy of all shoppers, clients and other volunteers.

Special Projects

Volunteer Job Descriptions

Purpose
Greet visitors and clients in the Winona Volunteer Services Office, answer the general office telephone and perform clerical duties as requested by staff.

Time Commitment
Anytime, 9am – 5pm, Monday – Friday. 2 hour commitment per shift

Location
402 East 2nd Street

Trained and supervised by
Volunteer Coordinator will provide orientation, training and ongoing supervision

Responsibilities
Answer telephone system; receive incoming calls and check for messages. Direct phone calls and messages to appropriate office staff or volunteers. Provide accurate program and service information to callers. Assist with cancellations of Home Delivered Meal clients. Type memos, correspondence, reports, and other documents. File monthly Supplemental Food Shelf Agreement forms. Perform other office duties including filing.

Qualifications
– Friendly, out-going, courteous disposition
– Enjoy working with people
– Good listening and communication skills
– Ability to know when to ask questions and seek assistance
– Willingness to work with a computer
– Ability to accept direction and work independently
– Detail oriented and concern about quality of service performed
– Adhere to Winona Volunteer Services direct service procedures

Benefits
– Orientation, on the job training and on-going job development
– Learn about and be connected with the human service community
– Staff support and camaraderie
– Increase personal growth, career development, field experience and self-confidence
– Enhance advocacy skills, communication skills, listening skills, organizational skills, public speaking skills and feed back skills
– Increase understanding of cultural and lifestyle diversity

Confidentiality
Volunteers will be asked to sign a confidentiality agreement; Volunteers are expected to honor the privacy of all clients

Get Started!
SE Certification Seal 2021-2024
What is a Service Enterprise Organization?

As a Service Enterprise organization we aim to strategically leverage the skill and talents of our volunteers. By engaging volunteers effectively we can serve more people in the community and further the agencies mission “with dedicated volunteers and partners, we help people address life’s challenges in a respectful and dignified manner”.

2021 Congratulations – A Letter from the CEO of Points of Light